Return & Exchange Policy

At ZedZeeclothing.com, we take pride in providing high-quality products and ensuring customer satisfaction. Please read our return and exchange policy carefully before placing an order.

1. Eligibility for Returns & Exchanges

Return requests must be sent via email to [Your Business Email] within 1 day (24 hours) of delivery.
Only products that are damaged or defective upon delivery are eligible for exchange.
The item must be unused, unworn, and in its original packaging with all tags attached.

2. Exchange Process

Once we receive your email request, our team will verify the issue.
If approved, you may exchange the damaged product for the same item (subject to availability) or choose another product of equal value.
If the replacement product is of higher value, the price difference will need to be paid.
Refund will be provided within 3 to 7 days after the pickup of product.

3. Non-Returnable Items

Products that are not damaged or defective cannot be returned or exchanged.
Customized or altered items are not eligible for return.

4. Shipping for Exchanges

Customers must ensure the product is securely packed when sending it back.
Shipping costs for returning the damaged product will be borne by the customer.
Replacement product shipping will be handled by us.

5. How to Request a Return/Exchange

To request a return/exchange, please send us an email within 24 hours of delivery with the following details:

Order ID
Product name
Photos/videos of the damaged product
Reason for return/exchange

📧 Email: [Your Business Email]

6. Contact Us

For any questions regarding our return & exchange policy, reach out to us:
📧 Email: zedzeeclothing@gmail.com
📱 Instagram: zedzeelawnstudio